Effortless WhatsApp Support for Your Customs Brokerage

Capture every customer interaction, day or night.

Imagine a bustling night in Kota Kinabalu, where a customs broker receives an urgent inquiry about a K2 declaration just as their office closes. With a tourist peak in Likas and increasing demands from local businesses in Karambunai, the broker can't afford to miss a message. This is where our WhatsApp AI bot comes in. It immediately captures all messages, whether it’s a quick question about HS codes or a request for documentation. The bot can even manage file exchanges and schedule appointments, integrating seamlessly with tools like Calendly and Xero. And when a customer requires complex assistance, our system escalates the conversation to a human operator, ensuring that every client receives the personalised support they deserve.