Transform Your Customs Brokerage Experience with WhatsApp

Capture every inquiry, day or night, with our human-first AI solution.

Imagine it's 10pm, and a client from SS2 messages you on WhatsApp, urgently needing help with HS codes for their shipment. Without your immediate attention, their needs might go unmet. In a bustling area like Damansara, where businesses depend on timely customs declarations, that’s a missed opportunity. With aireceptionist, our AI bot steps in to capture that message, efficiently booking appointments or addressing simple queries about K1/K2 declarations. It handles file and photo exchanges, ensuring your clients feel supported at all times. The moment a complex issue arises, our bot seamlessly escalates the conversation to a human operator. This way, you maintain your client relationships without letting any enquiry slip through the cracks, even during peak seasons or school holidays.